Privacy Policy
Your privacy is important to CommSys. This privacy policy explains how we collect, use, and protect your personal information when you use our website and software solutions.
By using our website and software, you consent to the collection and use of information as described in this policy.
1. Information We Collect
We collect several types of information from and about users of our website and software, including:
- Personal Information: This includes your name, email address, phone number, company name, and billing information, which you provide when you register for an account, subscribe to our services, or contact us.
- Usage Data: We collect information about how you use our software, including the features you use, the data you input, and the frequency and duration of your activities.
- Log Data: Our servers automatically record information created by your use of our services, which may include your IP address, browser type, operating system, referring URLs, device information, and search terms.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences. This helps us improve our website and software and personalize your experience.
- In-Truck Solution Data: For users of our in-truck solution, we collect data related to route management, GPS location, notes, pictures, and other information transmitted between drivers and the office team.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: We use your information to operate, maintain, and improve our website and software, and to develop new features and functionality.
- Customer Support: We use your information to respond to your inquiries, resolve issues, and provide technical support.
- Communication: We may use your information to send you important updates, newsletters, marketing materials, and other information about our products and services. You can opt-out of receiving marketing communications at any time.
- Billing and Account Management: We use your information to process payments, manage your account, and send you billing notifications.
- Analytics: We use aggregated and anonymized data for analytics purposes, such as tracking website traffic, identifying trends, and measuring the effectiveness of our marketing campaigns.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, hosting providers, and email marketing platforms. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with our business partners to offer you joint products or services, or to provide you with information about products or services that may be of interest to you.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information transmitted online.
- Secure Storage: We store your information on secure servers and implement physical, technical, and administrative safeguards to protect it.
- Access Controls: We restrict access to your personal information to authorized personnel who need to know that information in order to process it for us.
- Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
6. Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.
7. Children’s Privacy
Our website and software are not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Effective Date” at the top of the policy. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
9. Contact Information
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:
Effective Date: [Date]